Deaf Awareness Month
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If a person is using an interpreter, always speak directly to the person as if the interpreter was not there. For example, rather than turning to the interpreter and saying “Ask her what she is doing later,” you should talk directly to the person and say “What are you doing later?” The interpreter with translate your question, receive the answer, and voice the response directly to you in the exact way it was communicated to them.
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Always ask someone their communication preferences rather than assuming. Some people might have limited hearing and might be able to communicate in semi-traditional ways. Some people, regardless of their hearing abilities, may prefer to speak verbally, while others may choose to never verbalize. Some people may be able to read lips while others may want to use written language. Others still might only be able to communicate through the use of sign language. The important thing to remember is that there is no correct way to communicate and you should always respect a person’s preferences.
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Do not expect someone to be able to read your lips. Even the most trained lip reader is only able to understand about 30% of spoken English from lip reading alone. The rest they have to put together through context clues or educated guesses. This is both incredibly tiring and risky as it can lead to misunderstandings and social isolation.
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Always maintain eye contact when talking to someone who is Deaf or Hard of Hearing, especially if you are relying on them to read your lips to understand you. If you turn away from a person who is trying to read your lips or cover your mouth, it is incredibly unlikely that they will be able to follow what you are saying. Think of it like a phone call where a person is mumbling so much you can barely follow and then the connection gets interrupted and they start cutting out every few words. You would likely lose patience for that in less than a minute, if you hadn’t already before the connection was interrupted.
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If a person is trying to read your lips, the best way to help them understand is to speak with your normal talking voice and pattern. If you typically speak quickly, it might be beneficial to slow down slightly, but don’t overexaggerate or shout—this will likely make it harder for them to understand. Even with this, they might ask you to repeat something or rephrase. Don’t get frustrated with them or lose patience; remember that they are the one putting in the most effort to understand you and be grateful for their consideration.
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Some people might prefer to use written language to communicate rather than relying on lip reading or limited hearing abilities. If you communicate with a Deaf person in this manner, never look down on their English or grammar. Remember that English is likely their second language.
- Don’t dismiss conversation with a Deaf or hard of hearing person by saying “never mind” or “I’ll tell you later.” It is important to recognize how often these phrases are said and how disheartening it can be for a person to be excluded over and over again. Make every effort to communicate, not matter how much of an inconvenience it may feel like.
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The best ways to get attention from a Deaf person are to wave in their line of vision, tap gently on their shoulder, or ask someone in their line of sight to motion to you. Do not grab someone, poke them hard, or shout.
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Keep the lights on when interacting with a Deaf or hard of hearing person through any of the stated communication methods. Deaf people are very visual by nature and limiting this sense can take away their power and increase the difficulty of communication.
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Some people who are Deaf, DeafBlind, or hard of hearing might choose to use hearing aids or receive a cochlear implant. This is a personal decision, although it is sometimes decided for people before they are able to choose it for themselves. Hearing aids and cochlear implants are never a complete ‘fix’ for a person’s hearing. While these technologies can improve hearing, they can also cause a lot of stressful background noise and straining that may be exhausting for a person. Many people who use these devices often take long periods of time with them off in order to preserve their energy for when hearing is crucial. Never ask anyone to turn on their hearing aid or cochlear implant for you. They are the expert at knowing when their technology is needed and when it is best to keep it off.
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