COVID-19 Vaccine

General Resources

Alternative Communication

Parents/Legal Guardians/Families 

Housing

Mental Health

Financial Resilience

Resources for People who are Homeless

Recreation 

Food

NC Division of Services for the Deaf and Hard of Hearing

Spanish

Technology Resources

Vaccine Location Tool

Disability Information and Access Line (DIAL)

Phone Number: 888-667-1199

Vaccine Considerations for People with Disabilities

Vaccine Information for Seniors (75+)

Blue Cross Blue Shield Information and Resources

NCDHHS Guidance on Vaccinated Individuals

NCDHHS

NC211: Can provide helpful resources during COVID-19 in addition to general resources.  

Phone number: 888-892-1162

COVID-19 Triage Plus: Provides information to patients about coronavirus and case management to ensure patients get the care they need.

Phone number: 877-490-6642
Hours of Operation: 7:00am to 11:00pm everyday

North Carolina Coronavirus Helpline: Provides education about Coronavirus and what to do if the virus is suspected.

Phone number: 866-462-3821

Text: VIRUS to 336-379-5775

Hours: 24/7

North Carolina State Updates on COVID-19: Puts out the latest updates on COVID-19 in addition to resources by category.

Centers for Disease Control and Prevention (CDC): Helpful information on Coronavirus and what you can do to protect yourself and others.  

NCDHHS: This website offers materials and resources for people during COVID-19. They also offer videos with ASL and captioning for people who are deaf or hard of hearing and hearing loss communication guides.

COVID-19 testing site locater

Risk factors for severe illness from COVID-19

Child Care Hotline: This hotline is for parents who need child-care for their school-age children. Resources are also available for children from infancy through age 12. Phone number: 888-600-1685

NCDHHS- Connection to COVID-19 Quarantine/Isolation Support Services: This is a new program where people who meet certain eligibility requirements will receive support services to quarantine/isolate. Please see the link for more information. 

The Autism Society of North Carolina, COVID19 resource page provides webinars, blogs, toolkits, and other relevant resources related to the COVID-19 pandemic for people with disabilities.

Phone number: 800-442-2762

National Disability COVID-19 Healthcare Advocacy Rapid Response and Support Hotline: This is a hotline for people with disabilities during disasters and times of crisis. When you call the number, you will leave a voicemail explaining your need and an expert will call you back within 24 hours.

Phone number: 800-626-4959

Hours: 24/7

Legal Aid of NC: Offers information on a variety of different topics impacted by COVID-19, including, housing, employment, and education.

Phone number: 866-219-5262

The Center for Volunteer Caregiving: This volunteer-based agency provides transportation, in-home connections, and caregiver support to eligible seniors and people with disabilities. They can provide grocery shopping services to those who qualify.

Phone number: 919-460-0567

Service Area: Wake County

CommunicationFIRST, COVID-19 Communication Rights Toolkit: This resource has guidance for people with speech impairments on communication in health care settings, specifically during the COVID-19 pandemic. 

Autistic Self-Advocacy Network, Plain Language COVID-19 Resources: This resource offers information about COVID-19 and other related topics in a plain language format.

The North Carolina Department of Information Technology: Lists providers that are offering low-cost internet in addition to where to find public access to wi-fi.

Emergency Broadband Benefit: The federal government is offering this benefit to qualifying households to help people stay connected during the pandemic. It offers a monthly discount for broadband internet and a one-time discount on a computer or tablet.

TracFone: In partnership with SafeLink Wireless they may be able to provide financial assistance to eligible individuals in the form of additional minutes. If you are a recipient of SNAP or Medicaid, you may be eligible.

PCs for People: Offers low-cost laptops, desktops, and portable internet to eligible individuals. Please see the link for more information.

Kramden Institute: Offers reduced-price computers to eligible individuals with low incomes.

Phone number: 919-293-1133

The ADA and Face Mask Policies

Individuals, families, and communities

Parent Toolkit – Coronavirus and Public Schools – June 24th, 2020

Colleges, schools, and child care providers

Accessing Special Education During COVID-19

Virtual Family Assistance Center

Special Education Services Tracker: It is important to keep track of the services your student is receiving during remote learning. If special education/related services are not implemented during remote learning, your child could be eligible to receive make-up (compensatory) services.

“Virtual IEP Meeting Tip Sheet”

Video by Legal Aid of NC about the rights of students with disabilities in public schools during COVID-19

DC Eviction Moratorium:

This website explains the steps that should be taken if you meet the eligibility requirements to avoid eviction until December 31^st, 2020.

House Wake! COVID-19 Eviction Prevention Program: This three-step program to prevent evictions for eligible residents of Wake County, offers financial assistance, free legal help, and relocation services. Please see the link for more information and to apply.

Phone number: 919-899-9911

Email: housing@telamon.org

The Central Piedmont Community Action Inc. CARES NC program is assisting people impacted by coronavirus who meet income eligibility guidelines with needs such as housing, transportation, and employment. Please visit their website to learn more and apply for assistance.

Service Area: Durham, Orange, Chatham, and Randolph counties

Durham county office: 919-797-0888
Orange County office: 919-391-4005

Johnston-Lee-Harnett Community Action Agency: Offers CARES NC funding to individuals who apply and qualify. Also, offers a self-sufficiency program to help people with low incomes become independent. Please visit their website for more information.

Johnston county office: 919-934-2145

Financial Resilience Center: Set up through the National Disability Institute to help people with disabilities and chronic health conditions through the financial difficulties of COVID-19.

Sign up for financial counseling

NC non-congregate sheltering Access Points: This list of agencies by county may be able to assist an individual who needs a non-congregate shelter situation due to testing positive for COVID-19, exposure to COVID-19, or being high risk to contract the virus. 

Applying for Unemployment Benefits in NC

Customer Service Number: 888-737-0259

Housing Opportunities and Prevention of Evictions (HOPE) Program: This program offers rent and utility assistance across the state to eligible individuals who have experienced financial hardship due to the COVID-19 pandemic.

Text: FoodNC to 877-877

This text will pull up the three closest drive-thru/pick-up meal sites for children 18 and younger

Feeding America: Allows you to search for a food bank in any part of the country by entering your Zip Code in their search tool.

Food Bank of Eastern and Central NC: They serve 34 counties throughout the state. You can search for your local food pantry and find more information on their website.  

Find a local community partner that is providing food– call ahead to double-check they are open during the Pandemic

Phone number: 919-875-0707

Healthy Helping: Provides $40 a month to eligible individuals to spend at Food Lion stores on frozen, fresh, and canned vegetables and fruits.

Phone number: 877-490-6642

Food and Nutrition Services Participants Can Now Use Benefits At Authorized Online EBT Retailers

Hope4NC: A helpline to provide mental health support to any North Carolinian who needs it.

Phone number: 855-587-3463

Hours: 24/7

Disaster Distress Helpline: Assists people who are experiencing emotional distress during a disaster by providing counseling, support, and referrals to local behavioral health services.

Phone number: 800-985-5990

Text “TalkWithUs” to 66746

Hours: 24/7

Hope4Healers: A helpline that can provide mental health support to workers and their families who are on the front lines of the COVID-19 response.  

Phone number: 919-226-2002

Hours: 24/7

NAMI NC’s COVID-19 Resources: Information and resources to assist people during the Pandemic. A NAMI NC helpline is also set up to provide additional resources and support.

NAMI NC Helpline: 800-451-9682 (voice)

NAMI NC Helpline: 919-999-6527 (text)

Warm Line: Allows you to connect with a peer support specialist 24/7. This is a non-crisis support line.

Phone number: 833-390-7728

The Promise Resource Network: Hosting daily online classes and support groups. Please see the website for more information.

Phone number: 704-390-7709

Durham Center for Senior Life: Offering virtual activities during the weekdays for seniors age 55 and older. These activities include daily check-ins, workouts, and lunch & learns.

Phone number: 919-688-8247

Special Olympics, School of Strength: Has workout videos hosted by a WWE Athlete and athletes with disabilities.

ARC Triangle University: Offers a wide variety of classes in topic areas, such as cooking, self-advocacy, and art. Please see their website for fees and to register.

Phone number: 919-942-5119

Orange County Virtual Senior Center Programs: Please see the link for activities that are being offered virtually, including concerts, classes, and much more.

Aging Helpline: 919-968-2087

Social Distancing Activities

Oak City Cares: This day center for the homeless population is now offering on-site COVID-19 testing through Advance Community Health. They also offer mobile showers, laundry, and weekend meals. Please check their website for up-to-date information on the services they are offering.

Phone number: 984-344-9599 
Address: 1430 South Wilmington Street Raleigh, NC 27603 

House Wake! Access Hub: Provides referrals to local agencies that assist people who are homeless.

Phone number: 919-443-0096

Entry Point Durham: This agency assists people who are homeless in Durham by connecting them with resources to remedy their situation.

Phone number: 984-287-8313

Raleigh Rescue Mission: Offers a wide range of services for people who are homeless including, The New Life Plan Program. Please see their website for more information.

Phone number: 919-828-9014 

Address: 314 E. Hargett Street Raleigh, NC 27601 

The Orange County Housing Helpline: A resource to help individuals who are homeless or at-risk of becoming homeless get connected with shelters, emergency financial assistance, and other resources.

Phone number: 919-245-2655

Email: housinghelp@orangecountync.gov

Hours: Monday-Friday: 12pm-4pm, 12am-6am

The Franklin County Department of Social Services: Provides general assistance to individuals who need help meeting basic needs such as shelter, food, and medications.

Phone number: 919-496-5721

The Johnston County Department of Social Services: Helps people who are homeless by providing resources for where they can go to meet basic needs.

Phone number: 919-989-5300